Please contact for return authorization.

We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered, or unused regular price merchandise for a full refund or exchange within 30 calendar days of the invoice date. All sale section items sold during a promotional period are final sale. Our merchandise is guaranteed to be free of manufacturing defects, and we will accept any defective item for an exchange or refund. The following guidelines apply:

  • All returns MUST be purchased from Pour Les Femmes and returned in sellable condition (new and unworn), including original packaging with original hang tags attached.
  • Returns made within 30 calendar days of the invoice date will be issued full refund in the same form as was utilized for payment.
  • Refunds will not include shipping and handling. Shipping and handling charges are nonrefundable once an item has shipped.
  • If you have received an item from Pour Les Femmes as a gift, you can return it in exchange for another item. Please contact Customer Service by emailing
  • The customer is responsible for all return shipping charges via the courier of their choice. When returning items, please obtain a copy of the package tracking number. Returns must include the customer order number and billing name.
  • If product was damaged or shipped incorrectly, please email Customer Service to receive a Return Authorization Number and to arrange for a replacement item. There will be no charge for shipping on damaged or replacement orders.
  • If you no longer have a copy of your invoice and wish to obtain one, please email

Shipping And Taxes

  • Sales tax will be charged for all purchases shipped to the state of Texas
  • Any orders received before 1pm EST ship same day.
  • Any orders received after 1pm EST ship the next day.
  • Same rules apply for 2nd day and next day deliveries.

Standard Ground Shipping

  • Free Standard Shipping in the United States for orders over $200.00. $10 flat-rate shipping for orders below $200.00.
  • Orders are processed after credit card authorization is complete.
  • Orders typically arrive in 1 – 5 business days (Monday through Friday, not including holidays).

Express Shipping

  • Express Domestic Shipping is a flat $25.00 charge
  • Orders are processed after credit card authorization is complete
  • Orders typically arrive in 2 business days (Monday through Friday, not including holidays)

International Shipping/Duties and Taxes

    • Orders are processed after credit card authorization is complete.
    • All shipping for international orders inclusive of duties and taxes will be calculated at checkout. For questions please contact
    • Do you ship orders to the UK & EU? If so, how will orders be shipped? Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under €135 and orders to the EU for orders €150 and Under.

Multiple Shipments

  • Where a single order results in multiple shipments, the total shipping charge will remain the same.

Refusals of Order

  • If the recipient refuses delivery, all charges related to the return will be the responsibility of the customer (the party ordering the goods) and will be deducted from the customer’s refund.